Study Wise Hub

Shipping and Delivery Policy

Effective Date: January 5, 2026

Study Wise Hub

8 The Green, Dover, DE 19901, United States

Phone: 202-800-7298 | Email: support@studywisehub.com

Support Hours: Mon-Fri 9AM-6PM EST | Sat 10AM-4PM EST | Sun Closed

This policy explains how Study Wise Hub delivers digital resources, courses, bundles, and physical educational products.

1. Digital Delivery

  • Digital products may be delivered by download link, email, account access, or post-purchase instructions.
  • Digital access is usually prepared after payment confirmation.
  • If you do not receive expected access, contact support@studywisehub.com with your order details.

2. Physical Product Shipping

  • Physical books, workbooks, flashcards, and mixed-format bundles are shipped to the delivery address provided at checkout.
  • Customers are responsible for providing complete and accurate shipping information.
  • Shipping timelines may vary by destination, carrier availability, payment confirmation, and product availability.

3. Mixed Bundles

Some bundles may include both digital and physical components. Digital access and physical shipment may arrive separately.

4. Delivery Issues

For missing, delayed, damaged, or incorrect items, contact support@studywisehub.com with your order number, delivery address, and any relevant photos or carrier information.

Questions about this policy? Contact us at support@studywisehub.com