Study Wise Hub
8 The Green, Dover, DE 19901, United States
Phone: 202-800-7298 | Email: support@studywisehub.com
Support Hours: Mon-Fri 9AM-6PM EST | Sat 10AM-4PM EST | Sun Closed
This policy explains how Study Wise Hub ships physical educational products, and how the audio and digital access included with some bundles and courses is delivered.
1. Physical Product Shipping
- Most of our catalog ships as printed material. Books, workbooks, flashcards, and mixed-format bundles are shipped to the delivery address provided at checkout.
- Customers are responsible for providing complete and accurate shipping information.
- Shipping timelines may vary by destination, carrier availability, payment confirmation, and product availability.
2. Audio and Digital Delivery
- Audio products, courses, and the digital components of bundles may be delivered by download link, email, account access, or post-purchase instructions.
- Digital access is usually prepared after payment confirmation.
- If you do not receive expected access, contact support@studywisehub.com with your order details.
3. Mixed Bundles
Some bundles include printed items alongside audio or digital components. The shipment and the digital access may arrive separately.
4. Delivery Issues
For missing, delayed, damaged, or incorrect items, contact support@studywisehub.com with your order number, delivery address, and any relevant photos or carrier information.
Questions about this policy? Contact us at support@studywisehub.com